Refund policy

Thank you for shopping with Glamorlush.

We value your satisfaction and want your experience to be a smooth one. Please review our return and refund policy below.

Returns

We accept returns within 30 days of delivery. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Eligibility for returns

To be eligible for a return:

  • The item must be unused, in the same condition you received it, and in its original packaging.
  • Proof of purchase — your order number or receipt — is required.

Non-returnable items

  • Gift cards
  • Downloadable digital products
  • Sale items, if stated as non-returnable
  • Intimate products, for hygiene reasons

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed and a credit automatically applied to your original method of payment within 5–7 business days.

Late or missing refunds

If you haven’t received your refund yet:

  • Check your bank account again.
  • Contact your credit card company — it may take some time before your refund is officially posted.
  • Contact your bank, as processing times vary.

If you’ve done all of this and still haven’t received your refund, please contact us at support@glamorlush.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange your purchase for the same item, email us at support@glamorlush.com within 7 days of delivery with your order number and a photo of the item.

Return shipping

To return your product, please email support@glamorlush.com for the correct return address.

Please note: you are responsible for paying the shipping costs of returning your item, and original shipping costs are non-refundable.


See also our Shipping Policy and FAQs.