FAQs

Choose your favourite pieces, add them to your cart and head to checkout. You’ll receive an order confirmation by email straight away. If it doesn’t appear within a few minutes, please check your spam or promotions folder.

We can usually make changes while your order is still being prepared. Email us at support@glamorlush.com as soon as possible with your order number. Once an order has shipped, we’re no longer able to adjust it.

Check your spam and promotions folders first, and confirm the email address entered at checkout. If it still hasn’t arrived, send us a message and we’ll resend your confirmation right away.

Shipping is completely free on every order, to every country we deliver to — with no minimum spend. No shipping fees are added at checkout.

Yes — we ship to customers around the world, including the United States, Canada, the United Kingdom, Europe, Australia and New Zealand.

You’ll receive a shipping confirmation email with your tracking number as soon as your order is on its way. Please allow 3–5 business days for tracking to begin updating. If you haven’t received tracking details after 5 days, email support@glamorlush.com.

Items sometimes ship from different fulfilment locations so each piece reaches you as quickly as possible. If one parcel arrives before the others, the rest are still on their way — your tracking will show each shipment separately.

Free shipping covers delivery only. Depending on your country, customs duties or import taxes may apply, and these are the customer’s responsibility. We recommend checking your local guidelines before ordering.

Tracking can pause for a few days while a parcel moves between carriers or clears customs. This is normal. If there’s no movement for more than 10 business days, get in touch and we’ll look into it for you.

We accept returns within 30 days of delivery. Items must be unused, in their original condition and packaging, with proof of purchase such as your order number.

Email support@glamorlush.com with your order number and we’ll send you the correct return address and next steps. Return shipping costs are the customer’s responsibility and original shipping costs are non-refundable.

Once your return is received and inspected, we’ll email you to confirm. Approved refunds are credited to your original payment method within 5–7 business days. If it hasn’t appeared after that, check with your bank or card provider — posting times vary — and let us know if you need help.

We’re so sorry — that’s not the experience we want for you. Email us within 7 days of delivery with your order number and a photo of the item, and we’ll arrange a replacement. Defective or damaged items are the only cases in which we offer a direct exchange.

Glamorlush is a modern beauty and wellness lifestyle brand. We curate beauty essentials, skincare, self-care tools and wellness rituals designed to make everyday routines feel more luxurious, effortless and enjoyable.

Many of our pieces are designed to be gentle, but everyone’s skin is different. Please read the full ingredient list on the product page and patch-test before first use. If you have a skin condition, allergies or are pregnant, we recommend speaking with your doctor or dermatologist first.

No. Our wellness pieces are designed to support relaxation and self-care rituals — they are not intended to diagnose, treat or cure any medical condition. If you have a health concern, please speak with a qualified professional.

Most of our favourites return. Email us the product name and we’ll let you know when it’s back — or join our newsletter to hear about restocks and new arrivals first.

We accept all major credit and debit cards, plus the express payment options shown at checkout. All prices are listed in USD.

Yes. Our checkout is powered by Shopify and protected with SSL encryption. Your payment details are processed securely and are never stored on our servers.

We do — subscribers are the first to hear about new launches and seasonal offers. Discount codes can be applied in the cart or at checkout, and only one code may be used per order.